What is soft ban?
If you violate the Cooldown Rules, the game account will get soft banned. After that, you’ll get ‘Try Again Later’ error when you try to spin pokestops and all pokemons will flee when you try to catch.
What is Cooldown Rules?
“A Cooldown is the amount of time you need to wait after using an in-game action. This is calculated from the distance you will travel between your in-game actions.”
For example, if you just triggered action on location A, then you want to fly to 10km far away and keep playing. You need to wait more than 7 minutes before triggering actions according to the cooldown chart. The maximum cooldown time is 2 hours.
Actions that will trigger cooldown
- Catching a wild Pokémon
- Accidental drop of a ball on encounter screen (also applicable to raids)
- Feeding a wild Pokémon with a berry (also applicable to raids)
- Spinning a Pokéstop (even hit the spin limit)
- Placing a Pokémon in one of the gyms
- Feeding a gym defender within screen radar
- Gym battles
- Fleeing Pokémon (due to catch limit)
- Use of Gotcha device to spin and catch
Actions that will NOT trigger cooldown
- Teleporting
- Encountering a wild Pokémon
- Remote berry feeding of gym defender (from long distances)
- Autowalk
- Hatching eggs
- Claiming quest and weekly rewards
- Catching a reward Pokémon from quests
- Speed raids (ensure you are off cooldown two hours prior to this)
- Exchanging and opening gifts
- Evolving a Pokémon
- Powering up a Pokémon
- Trading a Pokémon
- Transferring a Pokémon
- Taking snapshots of a Pokémon
- Changing a Buddy
- Gaining Buddy candies
- Using items (healing items, evolution items, TMs) on a Pokémon
- Using Stardust and Candies to gain a second move for Pokémon
- Using Incense, Lucky Egg and/or Starpiece
- Deleting items from storage
- Player vs player (PVP) battles
- Team leader vs Player battle
- Placing a Lure Module or Special Lure on a Pokéstop
- Purchasing coins and shop items
- Changing of avatar items/clothes
- Transferring a Pokémon to Switch to activate Mystery Box
- Obtaining a free raid pass by clicking a gym with an active raid
- Encountering and catching certain Pokémon from Photobombs such as Smeargle and Party Hat Pikachu
Reference: https://pokexperience.com/faq.html